Georgia Highlands College

GHC Customer Service and Process Improvement

A commitment to those we serve

In 2005, Governor Perdue launched the "Customer Service and Process Improvement" initiative in order to provide faster, friendlier, and easier services to residents of Georgia. This was largest and most comprehensive customer service initiative ever attempted by any state government. Through this State-wide initiative GHC has created a culture dedicated to improving the programs and services we offer to the constituents we serve.

How you can help

We value your input and we want this web site to be one of many avenues you have to provide us with feedback. Whether positive or negative your feedback is important to us and can assist us in improving services, guiding our training initiatives, or by recognizing some of our outstanding employees. Here are a few ways you may provide GHC with valuable feedback:

GHC IT Staff work with middle school students during one of our Fabulous Friday events.

Many of our students receive personal attention from our faculty.

Additional Information:



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