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Enterprise Application Services

A unit of Information Technology Services

Enterprise Application Services (EAS), a unit of the Information Technology Services Division, serves as the primary support for all Enterprise based applications and interfaces.

Primary Duties

∑††††† Supports all GHC student based applications and 3rd Party database applications.

∑††††† Installs, configures and maintains all test and production databases

∑††††† Installs, configures and maintains Oracle and WebLogic supporting software for student system database and web services

∑††††† Provides low-level system support for all Linux servers

∑††††† Provides design, development and enhancement support for the creation of new and existing applications and programs

∑††††† Provides technical support for the design and development of applications that integrate with Enterprise applications

∑††††† Provides faculty and staff support to assist departments in the daily use of Enterprise applications and/or interfaces.

∑††††† Investigates, evaluates, acquires, and promotes emerging technologies to support the enhancement of Enterprise applications

∑††††† Maintains appropriate documentation on policies, procedures, and forms relating to Enterprise Application Services

Overview of Enterprise Application Services

EAS supports all GHC databases, all enterprise level applications such as, Ellucianís Banner Student Information System, DegreeWorks, Blackboard, ADP, and several local enhancements; all Oracle Databases and Web Service installations, configurations, and administrative services; all new enterprise application implementations; and overall support to faculty and staff of these systems.† Investigates, evaluates, acquires, and promotes emerging technologies to support the enhancement of Enterprise applications.

EAS supports the mission of the college by providing technological services that support the computing needs of the institutionís academic and administrative functions.† Furthermore, the Division of EAS enhances the teaching and learning process for students, faculty and staff by researching, developing, implementing, and facilitating diverse and effective delivery systems through the use of new technologies.

Responsibilities and Systems/Services Covered

∑ † † †Admissions and Financial Aid Status Check

∑††††† ADP (Employee Time Management System)

∑††††† Axiom High School Transcript and Admissions Application Downloads

∑††††† Blackboard Datacard

∑††††† Compass (Entrance Testing Application)

∑††††† DegreeWorks (Degree Evaluation Application)

∑ †† † e-Learning Test Proctoring Registration System for Faculty & Students

∑††††† Ellucian Banner Student Information System

∑††††† Follett Bookstore

∑ † † †Higher One (Refund Management Provider)

∑ † † †Online Advising

∑ † † †Orientation Registration

∑††††† PeopleSoft Financials

∑††††† Raiserís Edge Alumni System

∑††††† Touchnet †

∑††††† UC4 Job Scheduler

∑††††† VISTA† (Instructor Course Delivery Management Application)

∑††††† Xtender (Document Imaging Application)

∑††††† Desire 2 Learn (D2L)

∑††††† Applicable documentation

Revised: 10/3/2012

Page last updated: October 11, 2012